Project Summary
- To capture, document, and leverage the tacit knowledge of retired employees and senior personnel within our ISCM framework. - By listening to employees' experiences and insights, the project endeavors to translate them into actionable case studies and use cases to populate a database of best practices and explicit documents. - To listen from the senior employees and document the discussions / outcome in a readable format for future reference.
Qualifications
- Bachelor's degree (BE) in a relevant field such as Mechanical /Electrical/Chemical with experience in conducting interviews, and knowledge-sharing sessions with stakeholders.
Experience
- Experience in knowledge management, technical content writing - Experience in conducting interviews, workshops, or knowledge-sharing sessions with stakeholders. - Familiarity with Manufacturing Jargons / principles and practices.
Technical Skills
- Analytical skills - to identify, analyze, and synthesize tacit knowledge from various sources, including interviews, documents, and experiences.
- Documentation Proficiency - to create comprehensive and organized knowledge repositories.
- Project management skills to coordinate knowledge-gathering activities and meet project deadlines.
- Proficiency in using software applications such as Microsoft Office Suite, SharePoint, or dedicated knowledge management platforms.
- Manufacturing concepts and Techniques.
Customer Service
- Displays empathy.
- Cooperates for optimum possible outcomes and win-win results.
- Delegates with respect.
- Develops rapport with others.
Written and Verbal Communication
- Writes clearly and concisely.
- Listens attentively.
- Reports information.
- Perceives and accurately interprets nonverbal messages.
- Speaks clearly and provides clear directions.
Problem-Solving
- Defines needs and requirements.
- Gathers information.
- Extracts important information.
- Analyzes information.
- Conceptualizes situations.
Organizational Skills
- Handles details.
- Coordinates and plans tasks.
- Follows through on tasks.
- Demonstrates effective time management.
Tasks & Deliverables
- Engage retired employees and senior employees to extract their tacit knowledge and experiences.
- Comprehensive documentation of tacit knowledge obtained through interviews, shadowing sessions, and other knowledge transfer methods. This documentation will include detailed explanations, step-by-step processes, troubleshooting techniques, and any other pertinent information deemed valuable to successors and current employees.
- Document knowledge in the form of case studies, use cases, and best practice documents.
- Develop resources based on the captured knowledge to facilitate knowledge transfer to new and existing employees. These materials may include manuals, guides, videos, or interactive modules tailored to different learning styles and preferences.
- Establish and maintain a centralized knowledge repository or database where captured knowledge will be stored, organized, and easily accessible to relevant stakeholders.
- Develop standards and processes for documenting tacit knowledge effectively, ensuring consistency, accuracy, and usability of the captured information.
Key Stakeholders for the Project
- External Interfaces: Retired employees,
- Internal Interfaces: HR, ISCM Council, HODs, IT, Subject Matter Experts
LOCATION
BENGALURU, KA
WORK MODE
Hybrid
COMPENSATION
Commensurate with role and project responsibility
TYPE OF RETURNSHIP
Hybrid
PERIOD OF RETURNSHIP
12 months (Should not be less than 6 months)
Design for Tanishq Interactive Wall & Gem Encyclopedia
We are seeking a visual design professional to work with the International Business Division’s content team to ideate and design visual direction and assets for: 1. Tanishq USA’S INTERACTIVE WALL wit
Know More
Visual Design Support
We are seeking a graphic design professional to work with the International Business Division’s content team across different brands. This person will be expected to lead the visual thinking, design a
Know MoreClosed
Data Reconciliation ( IT )
The project includes performing data reconciliation tasks to ensure accuracy and consistency of data across multiple sources, systems, and databases. It also entails analyzing and comparing data from
Know MoreMicrosoft 365 Evangelist ( IT )
We are seeking a passionate and knowledgeable Microsoft 365 Evangelist to join our team. As a Microsoft 365 Evangelist, you will play a pivotal role in promoting and advocating for the Microsoft 365 s
Know MoreMarket and Consumer Insights - Tanishq
We are seeking a data loving person who has passion to un-earth pattern, trends and insights from multi-source data and drive data-backed business decision culture. - Developing deeper consumer insi
Know MoreSpecialist – International Rewards
We are seeking a specialist to manage the design, deployment and administration of employee compensation, benefits and mobility processes for Titan group entities outside India.
Know MoreClosed
Key Account Manager
We are seeking a candidate responsible for sales, & managing end to end online business operations for the ecommerce channel in online marketplaces like Amazon, Flipkart, Nykaa, Myntra, etc.
Know MoreClosed
Content Associate
We are seeking a candidate responsible for sales, & managing end to end online business operations for the ecommerce channel in online marketplaces like Amazon, Flipkart, Nykaa, Myntra, etc.
Know MoreClosed
Brand Communication Specialist – Brand Advantages
We are seeking a candidate of - 8+ years relevant experience in marketing environment. - Strategising communication plan around Brand Advantages. - Experience of creating communication for both digit
Know MoreClosed
Design Centre of Excellence for Internal and Corporate Brand
We are seeking a dedicated graphic designer to join our team. You will collaborate with other designers and relevant stakeholders to create effective and eye-catching designs with high visual impact.
Know MoreClosed
Analytics Adoption for International Business Division (IBD)
We are seeking an interested and experienced analytics professional to work with the International Business Division on descriptive, predictive, and prescriptive analytics, and will be able to apply t
Know MoreClosed
Marketing Communication Specialist – Long Format Product Storytelling
We are seeking a candidate of - 8+ years relevant experience in marketing environment. - Strategising communication plan around Brand Advantages. - Experience of creating communication for both digit
Know MoreClosed
Query Optimization ( IT )
Datastore : Data warehouse ( Redshift/SQL) .Suggest strategies to improve performance and response time for queries/extracts.
Know MoreVisual Communication Designer for DEI
We are seeking a dedicated visual communication designer to join the DEI team. You will create effective and eye-catching designs with high visual impact. Your duties will include conceptualizing grap
Know MoreClosed
Talent Management - Lead
We manage personalized learning interventions for about 170+ high potential individuals across the organization. The learning programs are personalized and based on developmental inputs received durin
Know MoreSenior Executive – MIS (International Business Division)
- One who understands business knowledge, sales in specific. - Preparing data & providing insights to the team. - Ensuring reliable information. - Sales forecasting for upcoming months, season, scheme
Know MoreClosed
Learning Co-ordinator
We are seeking an individual with high drive for results and ability to execute multiple projects simultaneously. The below skills are a must-have - Intermediate MS Excel - Canva / any other creative
Know MoreClosed
Digital Team - Role Mapping & Competency Framework
- Understand and document roles and responsibilities for IT team members. - Recommend job role nomenclature. - Create a competency framework.
Know MoreClosed
Brand Management – Titan Eye+
The Eyecare business is Titan’s 3rd business after Jewellery & Watches and crossed the 1000 Cr sales mark in FY23. The Eyecare business operates through its main retail brand Titan Eye+ and emergin
Know MoreClosed
Content Manager - Taneira
We are seeking a candidate with 3 to 5 years of experience in content writing: Collaborate with the brand managers, and merchandising team to plan and develop site content, style and layout optimi
Know MoreClosed
Product Management – Titan Eye+
The Eyecare business is Titan’s 3rd business after Jewellery & Watches and crossed the 1000 Cr sales mark in FY23. The Eyecare business operates through its main retail brand Titan Eye+ and emergin
Know MoreClosed
Talent Acquisition: Campus hiring
We are seeking a Campus Hiring Specialist to: As a Talent Acquisition Specialist focusing on campus recruitment, you will play a critical role in identifying, engaging, and hiring the next generati
Know MoreCustomer Relations Officer
Customer Relationship Officer Responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role,
Know More
Social Media:
